Question 1

What are the benefits of auto detailing my vehicle?

Accepted Answer

Auto detailing is probably the best and most valuable maintenance program for your vehicle. Car detailing is an important single process that covers a wide variety of techniques and products to get the best results, It is considered an efficient renovation and protection of the various surfaces of a vehicle to keep it looking great and in good condition.

Question 2

Where do you do this?

Accepted Answer

As we are mobile, we can do our auto detailing at your home or office, as long as our work space is not inhibited by such things as low hanging tree branches, parked cars or anything else that would limit our access to our van or to your vehicle.

And with our Eco-Friendly auto detailing products, you don't have to worry about anything harming your environment.

Question 3

How long does it take to detail my car?

Accepted Answer

A FULL DETAIL, typically requires 6 hours, while an INTERIOR or EXTERIOR ONLY DETAIL requires only around 4-5 hours. Please allow more time for pickup trucks and SUVs. We will give you a better timeframe once we complete your pre-cleaning checklist.

Question 4

What is your service area?

Accepted Answer

We detail in the Greater Columbus area, generally within 25 miles of The city of Columbus.

Question 5

Do you service fleet vehicles?

Accepted Answer

Yes, we would be glad to design a program to meet your specific requirements.

Question 6

How do I pay?

Accepted Answer

We accept Cash, Visa, MasterCard, American Express, Discover - no Checks accepted.

Question 7

Do you have service packages available if I want my vehicle detailed more often?

Accepted Answer

Yes, after your first detailing, we would be glad to design an auto detailing Maintenance Plan specifically for your vehicle.

Question 8

What if it rains on the day of my appointment?

Accepted Answer

We give you the opportunity to keep your appointment or reschedule do to inclimate weather.

Question 9

What are your hours?

Accepted Answer

We schedule appointments from 8:30- 5:30 pm Monday through Saturday.  However, we do not schedule FULL DETAILS after 11:30 a.m.

Question 10

Do you use harsh chemicals?

Accepted Answer

No.  All of our cleaners and dressings are eco-friendly and pet safe.

Question 11

Are you insured for any damages caused by you or your equipment?

Accepted Answer

1st Choice Mobile Detailing is fully insured for any damage caused by its workmanship or cleaning materials/equipment. Our cleaning materials are Eco Friendly meaning non-toxic, biodegradable, no bleaches or chlorine. We are extremely careful with our customer's property. We perform a pre-cleaning inspection of the entire vehicle which highlights any pre-existing problem areas (i.e. tears; worn areas; stains which have discolored fabrics, leather or vinyl; dents, scratches, cracked or damaged glass.

Question 12

How do I make an appointment?

Accepted Answer

Call us at 614-398-2242 or book online.

Question 13

What if I'm running late for my appointment?

Accepted Answer

When you know you will be delayed,  please ﻿call us as we may be able to accomodate you, depending on our schedule any given day.

Question 14

What happens if I need to re-schedule my appointment or I forget my appointment?

Accepted Answer

Appointments may be re-scheduled by calling us at 614-398-2242 or online with at least 12 hours of notice. We send text reminders to all appointments an hour prior to our arrival.